FAQ

Our packaging includes an installation drawing that is clear and easy to understand. The electric lift table takes about 15 steps from unpacking to installation. The steps are simple and efficient.

No problem, we can coordinate to have other suppliers' goods consolidated at our factory and then ship them out together. However, we must clarify one principle in advance: each party will bear its own transportation and logistics costs.

The Spring Festival holiday arrangements are as follows: The national statutory holiday is 3 days. We will use this as a basis and flexibly adjust the holiday time according to the business needs of each customer, striving to strike a balance between employee reunion and customer service.

Yes. Our products can withstand high temperature working environments. To ensure the best results, it is recommended that you provide the specific site temperature and we will provide you with more detailed operation instructions.

Yes. Our products can be installed in low-temperature environments. For best results, please inform us of your specific temperature conditions and we will provide appropriate installation instructions.

We don't have offices in either location, but we can provide you with efficient remote assistance and regular technical visits, ensuring the same level of local support.

Of course we will participate. Exhibitions are one of our important channels for market promotion. The company has always attached great importance to exhibition exchanges and has successfully participated in international exhibitions such as the well-known Guangzhou Industrial Expo and the Malaysia International Export Expo, thereby expanding the global market and gaining a large number of potential customers.

Yes. We frequently ship to various warehouses in Guangzhou. Please provide your detailed address and delivery requirements, and we will coordinate logistics arrangements immediately.

We estimate that we can provide you with a preliminary proposal within 1 day. We will provide you with the proposal the next day. Please allow us to confirm some key requirements to ensure that the proposal fully meets your expectations.

Standard packaging: Thick, pressure-resistant cartons with shock-absorbing materials inside ensure the safety of your device.
Customized packaging: We can provide wooden crating and other reinforcement services based on your shipping distance and special requirements (such as export or multiple transfers).
If you require special packaging, please let us know in advance."

Absolutely. Our dedicated team is happy to provide you with a customized design solution, ensuring the equipment perfectly matches your specific dimensions and technical requirements. Simply provide us with your detailed specifications, and we'll efficiently implement them for you.

Since the company was officially established in 2008, we have been focusing on this field for 16 years. Our founder has been deeply involved in this industry since 1996, and the team has over 28 years of deep technical background and industry experience.

Our products hold a full range of certifications recognized by major global markets, including BIFMA (office furniture safety), CE/FCC/UL (European and American electromagnetic safety), RoHS/REACH (environmentally friendly chemicals), and China's CCC mandatory certification. This ensures that our products meet the highest international standards for safety, environmental protection, and electromagnetic compatibility.

Our factory currently has more than 220 full-time employees, covering core teams such as production, quality control, R&D and management, and has established a complete quality management system to ensure efficient and stable production capacity.

Absolutely. We have a large collection of real-world project examples, spanning a wide range of industries and application scenarios. If you have a specific device or application requirement, I can filter and share relevant images and case studies for you, so you can more intuitively understand the actual results.

Our factory enjoys a prime location with convenient transportation. Both Guangzhou Baiyun International Airport and Shenzhen Bao'an International Airport are approximately a 1.5-hour drive away. If you require specific route planning, we are happy to assist you.

It usually takes 1.5 to 2 hours to drive from the center of Guangzhou to our factory, a distance of about 100 kilometers. If you provide your specific departure location, we can plan a more precise route and time for you.

Our factory is headquartered in Hengli Town, Dongguan City, Guangdong Province. If you're planning a visit, we can provide the specific address and driving directions. You can also fly to Shenzhen or Guangzhou Airport, or take the high-speed rail to Changping Station.

Our products are designed for all ages, without age restrictions. Their core features are designed to meet the universal needs of people at different stages of life, and are accessible to users of all ages.

Yes. We provide a comprehensive installation manual for each product, including clear step-by-step instructions, technical specifications, and safety regulations. You can also access the latest electronic and video tutorials online at any time. If you need further guidance, our technical support team is available to assist you immediately.

We are very happy to accept OEM cooperation. The company has rich OEM production experience and a mature technical team. According to your specific needs, we can provide full-process customized solutions from product design, raw material procurement to production and manufacturing.

We charge a fee for samples, which is mainly to cover the basic material and production costs. This is also to ensure that every customer who seeks samples has a real need.

In accordance with international trade practices, the payment terms for this order are: 50% advance payment, and the remaining 50% upon payment. Specific details can be negotiated based on the order situation.

Our standard minimum order quantity (MOQ) is 10 units. If you have special requirements, we are happy to discuss further with you and strive to provide you with flexible cooperation plans.

We are the source manufacturer of the product, with independent research and development production base and complete industrial chain, and can provide you with the most competitive prices and stable quality assurance.

Our standard delivery time is 3 days for regular in-stock products, and approximately 10 days for custom products to complete production and quality inspection. The specific timeframe will be determined based on your order details, and we will do our utmost to ensure efficiency and quality.

To ensure product supply and flexibility, we have deployed 65 professional production lines, which can be flexibly allocated according to your order requirements to ensure efficient delivery.

Huagang's products come with a 5-year warranty. Using automotive-grade cold-drawn precision steel tube manufacturing technology can reduce after-sales maintenance by 50%.