Our Service

Our service

Pre-sales

Sales representatives conduct in-depth discussions with customers to understand their product needs. They identify any issues Huagang needs to address and work with customers to provide drawings, confirm product specifications, and issue quotes.

Mid-sales

The merchandising department takes over and implements these tasks, providing customers with delivery deadlines and following up on product production and shipment.

Post-sales

Customers are monitored for product usage, conducting customer satisfaction surveys, and responding to any product issues within three minutes. Improvement plans are provided within 24 hours.